Shipping policy

Shipping Policy

Processing Time Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Estimates Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Delivery estimates are provided by the carrier and are not guaranteed.

Domestic Shipping (U.S.) We ship to all 50 U.S. states. Standard shipping typically takes 3–7 business days after processing.

International Shipping We currently ship to select international destinations. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer. Delivery times vary by destination.

Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.

Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at info@wegotpuzzles.com within 7 days of the expected delivery date and we will work to resolve the issue.

Contact Us For shipping questions, email info@wegotpuzzles.com.