We ship order the same day or the next business day the order is received. Standard shipping usually takes 1-7 business days, depending how far from our facility in North East Pennsylvania you are. We also offer expedited shipping options for faster delivery.

We ship from our warehouse in Northeast Pennsylvania

Yes! We offer a 30-day return policy on all unopened Items. If you receive a damaged item or if pieces are missing, please contact our customer service team and we'll make it right.

We have attempted to set up our site in logical way that makes finding the exact puzzle you want easy.

Our navigation is set up into broad categories. These categories we will allow you to select an interest/style of puzzle you like. Once you have selected a category on the left side are Filters. These filters allow you to get very specific about the type of puzzle you are looking for.

For the most complete way to search and use filters we recommend you select our "All Puzzles" category.

We have set up our site with a lot of filters, maybe even too many. What do they all mean.

Texture -- Simply how do the puzzle pieces feel to the touch.

Finish -- This refers to how glossy or reflective a puzzle is.

Matte finish you will experience little to no glare.

Low Gloss will have minimal glare but you will find you may need to change the angle you look at the puzzle.

Medium Gloss will have a bit of glare.

High Gloss In certain lighting a high gloss puzzle can be difficult to see with out moving your head or adjusting lights.

Cut Type -- How the pieces are cut.

Unique cut puzzles are puzzles with shapes that are not the standard iconic square puzzle piece shape. Further 2 puzzles that are the same image, that are unique cut may actually have pieces that are not identical, between the 2 puzzles.

Die Cut puzzles are generally traditional rectangle pieces and these will be the same cut pattern as another puzzle of the same image.